"Faced with any adverse situation, it is essential to be proactive rather than worried". This is the vision of Luis Antonio Arellano, head of Applus+ vehicle inspection operations in Chile. He describes himself as "professional, sociable and with integrity", fundamental pillars of the Applus+ Group's corporate culture. We interviewed him to discover the key to his team’s success.
With a solid background as a Civil Industrial Engineer complemented with an MBA, Luis began his career as a Project Engineer in the gambling industry, and his commitment and dedication led him to achieve leadership and strategy roles, becoming a General Manager in several corporations. In 2014, with over 15 years of experience, Luis joined Applus+ to lead the vehicle inspection business in Chile. "The challenge of leading a solid and committed company and contributing to future goals" are some of the catalysts that prompted him to take on the role of Country Manager, a position he holds to this day. His responsibilities include meeting financial targets, ensuring the operation of the inspection centres and driving the company's growth in Chile.
Versatility, effective leadership and cross-functional communication are skills that Luis considers fundamental for a team to function: he fosters a culture where everyone plays a key role and through which they offer opinions and proposals for improvement. He deems it crucial to build a personal vision of the people he works with, freeing himself from bias or prejudice: listening to the opinions of others and questioning himself have been vital to nurture his creativity and to understand the needs and concerns of his colleagues.
"Delivering effort and professionalism at work is essential, knowing that there are always variables beyond our control," Luis reflects. Looking ahead, he aspires to continue contributing to business development, not only in Chile but also at a regional and international level. Among the traits he appreciates most about Applus+, Luis highlights work ethics and respect for people, as well as a clear vision of progress.
Luis' story reflects the core values of Applus+ and serves as a testament to our dedication to the professional development and success of our employees, as well as to building strong teamwork.
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